Natural Sciences and Engineering Research Council of Canada (NSERC)

How Ergonomics and Injury Prevention Reduces Costs

Employee Training to Enhance Comfort and Prevent Injury

How Ergonomics and Injury Prevention Reduces Costs

Case Study

Employee Training to Enhance Comfort & Prevent Injury


Natural Sciences and Engineering Research Council of Canada (NSERC)


Ensure healthy, happy employees can perform safely and at a high level.


NSERC is Canada's federal funding agency for university-based research in scientific and technical breakthroughs.

NSERC highly values their employees and works hard to be an employer of choice.

The Challenge

With a large office-based workforce and offices across the country, NSERC was experiencing employees who were suffering from discomfort and pain from doing long hours of computer work. Associated injury costs to the company were soaring so NSERC was looking for a solution to proactively prevent injuries to support employee comfort, satisfaction and productivity.

The Solution

After sourcing ErgoPrime to come up with a solution, it was discovered that one of the biggest issues was poor office workstation ergonomics.

NSERC already had workstations with many ergonomic features, yet due to a lack of training on the equipment, employees struggled with working comfortably, reducing focus and increasing frustration. In addition to employee pain and skyrocketing injury costs, worker satisfaction was also declining at a rapid rate throughout the organization.

Our Approach

With a combination of group training and one-on-one assessments, we were able to improve the working situation and transform uncomfortable desk setups into comfortable workspaces where employees could be content and fulfilled while working.

Office ergonomic assessments were provided to injured employees; these were effective in accelerating recovery, restoring productivity, and getting employees back to work sooner.

Our caring and engaging approach made employees feel valued and gave them the tools they need to take ownership of their own health and create a healthier workplace where they love to work.

Our group office ergonomic tune-up combined office ergonomics injury prevention training and quick workstation adjustments that boosted employee engagement, well-being and productivity.

Our training empowered employees with the knowledge they need to eliminate injury risks, adopt healthier behaviours, feel well and work well. After the group training, we got each person involved in making quick fixes that improved the fit of their workstation, so they felt better immediately.

The Results

  • 53% reduction in medically-related musculoskeletal injuries
  • Significantly reduced injury costs
  • Increased employee comfort
  • Greater productivity
  • Better employee engagement
  • Higher employee satisfaction
  • Less employee turnover, lower cost of recruitment and training

When employers work with us they get healthy, more productive employees while saving hundreds of thousands of dollars on injury costs, and this has the added benefit of boosting the bottom line and employee retention.

Contact us today to find out how we can keep your employees healthy & productive.

"The single biggest boost to employee satisfaction for my group that we have ever had.”

Brian Caroll, Performance Advisor Group Ergonomic Assessment

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